Insurance - Your Legal Rights

Know Your Legal Right to Choose Your Own Collision Repair Facility

Know these facts:

  1. By law, you may have your car towed to and repaired at any repair facility you choose.

  2. Only one estimate is required to determine the amount of damage.

  3. Check with your agent to determine if a rental car is available under your policy.

  4. Make sure that the insurance company pays for all covered repairs.

  5. Choose a repair shop carefully. Your future safety depends on quality workmanship today.


Choose a body shop carefully. Ask as many questions you have, until you are comfortable with the body shop. Call your insurance company and tell them where you would like to have your vehicle repaired. Don't be manipulated by insurance companies’ word tracks. Some insurance companies make you feel that they have your best interest in mind. When in reality they are just managing their bottom line. The reason some insurance companies use carefully crafted word tracks is that the state does not allow insurance companies to "direct", "steer" or "refer" customers to a particular shop (or they are not supposed to), so they have come up with the following word tracks to intimidate the customer into thinking they have to do what the insurance company says

Contact Us!

Visit Our Modern Facility and Learn More About Auto Body Concepts

44 Terry Lane

Chepachet, RI 02814

Tel: 401-568-7700
Fax: 401-567-0101

Business Hours: Mon- Fri 8-5 | Sat Closed | Sun Closed

Auto Body Concepts serves all communities throughout Rhode Island, including Providence, East Providence, North Providence, Barrington, Kingstown, East Greenwich, North Kingstown, South Kingstown, Newport, Middletown, Coventry, Warwick, Cranston, Central Falls, Pawtucket, Woonsocket, Cumberland, Lincoln, Smithfield, Tiverton, Johnston, Pascoag, Harrisville, Burrillville and other communities in Washington County, Providence County, Newport County, Bristol County and Kent County.

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